We want our customers to be satisfied with their purchases. This Refund & Return Policy describes how refunds are processed for digital products or services purchased on our website.
1. Digital Products
Due to the nature of digital items, all sales are generally final once the product has been downloaded or accessed.
However, refunds may be provided if:
- You purchased the wrong product by mistake
- The item is defective or not functioning as described
- There was a billing or duplicate payment error
Each request will be reviewed on a case-by-case basis.
2. Service-Based Purchases
For service-related orders (web development, design, custom work):
- Refunds are available only before the project has begun.
- If the project has started, refunds may be partial based on work completed.
- Completed project work is non-refundable.
3. Subscription Plans
For monthly or yearly subscriptions:
- You may cancel at any time, but payments already made will not be refunded.
- Access continues until the subscription period ends.
4. How to Request a Refund
Refund requests must include:
- Order details
- Reason for requesting a refund
- Supporting evidence (if required)
Requests will be processed within 5–7 business days.
5. Non-Refundable Items
- Custom development work
- Fully delivered services
- Downloaded digital products
- Discounted or promotional items
6. Policy Changes
We reserve the right to update or modify this Refund & Return Policy at any time.